The development and use of land and buildings are generally controlled in terms of various laws and regulations, examples of which are the Land Use Planning Ordinance and the National Building Regulations. In addition, land owners are required to comply with the provisions of the zoning scheme which sets out the rights and restrictions in respect of a specific land unit.
Often however, these controls and regulations are contravened by land owners or the occupiers of a premise (e.g. a neighbour operating a spray painting business from home or illegal building work). Such activities often have an adverse impact on surrounding neighbours and the area’s general amenity.
Upon receipt of a complaint regarding such a contravention, the Council will investigate the matter and take appropriate action where necessary to enforce compliance with planning and building laws in order to rectify the situation. Such action is taken in the interest of the general public and forms part of the Council’s constitutional obligation to ensure a healthy and safe living environment for all and the building of strong communities.
Land use complaints can be submitted by using this form
Building complaints can be submitted by using this form
The council’s land use enforcement policy can be accessed here